Trent Debt Advice (TDA) Data and Privacy Policy

 

Trent Debt Advice is run by Trent Vineyard, a Christian Church affiliated to Vineyard Churches UK and a charitable company limited by guarantee registered in England and Wales under Company number 3018774. Charity registration number 1044369

 

TDA is Authorised and Regulated by the Financial Conduct Authority, and is affiliated to Community Money Advice (CMA).

 

Registered Address:

 

Trent Vineyard

Unit 1

Easter Park

Lenton Lane

Nottingham

NG7 2PX

UK

 

t: 0115 988 7069

e: help@trentdebtadvice.org

 

Data and Protection Policy

Trent Debt Advice takes your privacy seriously. This policy, together with our terms of use of any websites which you may visit, sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed.

What is personal data?

Personal data is information about a living individual from which that person can be identified.

 

General Data Protection Regulations (GDPR)

This is designed to protect personal data about living individuals. This means that any person or organisation who handles personal data must comply with the requirements of the legislation.

There are governing principles that we follow in relation to the processing of data about individuals including that be:

  • processed lawfully
  • collected for a specific purpose
  • relevant and necessary
  • correct and up to date
  • kept no longer than needed
  • processed in accordance with individual's rights
  • kept securely
  • not be shared outside EEA without verifying adequate level of protection

 

Collection of Information

Information is collected from you primarily to make it easier for you to use our website. You may be asked to provide information such as your name or email address in order to subscribe to a newsletter or a service. It is entirely your choice whether to respond to these questions or not.

 

At present, Trent Debt Advice only collects anonymous statistics  through this website. For instance, we may collect information to tell us that five thousand people visit this Privacy Policy today, but we do not know their names, where they live or their date of birth - they are 'anonymous' to us.

 

Use of Personal Information

Trent Debt Advice collects personal data in order to provide a service to its clients and will only use the personal information you have chosen to provide us for the purpose for which you provided it. Trent Debt Advice will not use it for any other purpose without your consent. Trent Debt Advice will not disclose your personal data to any third parties without your consent, except where Trent Debt Advice is required by law to do so. Under no circumstances will Trent Debt Advice sell or receive payment for licensing or disclosing your personal information.

 

Legal Basis for Processing Your Data

Data is collected for contractual purposes between TDA and an individual.  TDA needs to process a person's personal data to comply with his/her obligations under the contract.

 

Storage of Personal Data

  • We are committed to holding your personal data securely. Only TDA staff and authorised volunteers that need to see the data can access it.
  • We may store your information on computers (on hard drives, Dropbox and cloud-based), in paper form, or both.
  • All computers that store any personal data are password protected.
  • Any paper files that hold personal information (other than names and contact details) are kept on secure premises in locked cupboards and filing cabinets.

 

Retention of Personal Information

Trent Debt Advice will retain your personal data only as long as is necessary for its purposes as described.

 

Further information on the General Data Protection Regulations is available from: https://ico.org.uk/

 

COPYRIGHT

COMMUNITY MONEY ADVICE Logo and MONEY ADVICE MAP Logo are used here under licence.

The material featured on this site is subject to copyright protection unless otherwise indicated. The copyright protected material may be reproduced free of charge in any format or medium provided it is reproduced accurately and not used in a misleading context. Where any of the copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged. The permission to reproduce protected material does not extend to any material on this site, which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

 

DISCLAIMER

Trent Debt Advice has tried to ensure that all information provided through this website is correct at the time it was included. We apologise for any errors. We therefore do not guarantee the accuracy of these pages and any visitor using information contained in them does so entirely at their own risk.

 

 

EXTERNAL WEBSITES

Please note that whilst we hope you'll find any links we provide on the website useful, Trent Debt Advice is not responsible for the content of external websites.